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We'd love to hear from you. We respond within one business day.
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Office Details
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Address Level 8, Suite 1808/56 Scarborough St
SPC Commercial Tower 1, Southport QLD 4215 -
Postal PO Box 3280, Australia Fair QLD 4215
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Phone (+61 7) 5503 0366
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Email info@cysaccountants.com
Business Hours
| Monday | 9:00am – 5:00pm |
| Tuesday | 9:00am – 5:00pm |
| Wednesday | 9:00am – 5:00pm |
| Thursday | 9:00am – 5:00pm |
| Friday | 9:00am – 5:00pm |
| Saturday | Closed |
| Sunday | Closed |
Common Questions
Before You Call
Yes — we offer a complimentary initial consultation to discuss your needs and determine how we can best assist you. There's no obligation and no cost. Simply call us or send a message through the form above and we'll be in touch to arrange a time.
For a standard individual tax return, you'll typically need your income statement or payment summaries, bank interest statements, private health insurance certificate, and receipts for any deductions you're claiming (work expenses, donations, etc.). Investors and rental property owners will need additional documentation. We'll guide you through the specifics once we understand your situation.
Absolutely. While we're based in Southport on the Gold Coast, we service clients across Brisbane, the Sunshine Coast and throughout Queensland. Our cloud-based processes mean we can work with you entirely remotely — no in-person visit required.
For straightforward individual returns, we typically turn around within 3–5 business days of receiving all required documents. Business returns and complex situations may take a little longer. We'll always give you a realistic timeframe upfront so there are no surprises.